#QVC DAILY SCHEDULE UPDATE#

This whole order experience was just terrible, terrible, terrible.

I have requested a supervisor to contact me twice and still have not heard anything other than an email AFTER I made my call to say my order was canceled. Because of this error by QVC, I lost out on the LV bag that I really placed my order for because it went out of stock. This cancelation of my order was a result on their end by user or system error. In addition, the company kept trying to authorize payment when the order never shipped.

However, this shouldn’t have happened because every time I have called, I have provided my correct address. So if they were trying to “authorize” a payment using the PA address or the address with the “1st Ave” as part of my current address, of course it would reject. I am in the military and was moved from PA to FL. I explained to her that that my PA address is my old address. They has 101st 1ST AVE when it is only 101ST AVE. Whoever updated it last, entered the wrong information. Then she said she did see my Sunrise address but it read incorrectly. I asked the rep what address did she see on file because my billing and shipping should be the same: Sunrise, FL.

#QVC DAILY SCHEDULE UPDATE#

I spoke to the first rep who said it was canceled because I needed to update my address with my bank. I called again because site is very glitchy. I checked the order today and it showed my order was canceled. She said I had nothing to worry about and that my bag was secured. I asked that rep to confirm that I wouldn’t lose my line for the previously owned LV bag because I know, from the first time that I called, that the stock was very limited. When she ran it, it went thru with no issues. However, It declined because I need the physical card. Because I had just gotten approved for the Q card, I changed the original payment method. I then received an email stating that my payment on file needed to be updated. I then called and spoke to someone who submitted a ticket. I tried to do a chat online but system is very glitchy and caused some error messages.

Qvc daily schedule